We had Martin out to give us advice about our woodburning fire, which was in a bit of a state, and which we were already thinking about changing. They gave us not only brilliant advice, but also excellent ideas that we hadn't even considered. When the lads came in to do the work they were fast and efficient. We had to get the chimney lined as they discovered during the process that this had never been done! But once they had finished it was like having a whole new room!! We now have the right fire for our room, and our lounge is a sleek, warm, and comfortable space! I should have written this review years ago, because they did the work in 2012, but there isn't a week goes by when we don't mentally thank them for the work. And if you want ANYthing fire related visit their shop on Lutterworth High Street - it's AMAZING!!!! Go and visit them - you really won't be disappointed! K+M (Claybrooke)
Kath Cunliffe - Claybrooke
Excellent! Would recommend!
Mr. B. - Bitteswell
Excellent service, great and helpful guys. Thank you. Job well done!
D.A.A. - Earl Shilton
Great team - worked very hard and did a great job.
P.P. - Burbage
Very clean job! Completed in good time and everything explained very well.
I.A.N. - Lutterworth
Always friendly and prepared to help with any issues.
B.A. - Nuneaton
We would like to put on record out sincere appreciation of the incredibly helpful and friendly service we received from your staff at Woodburner Workshop. [...]

We visited your show room on 1 December, explained the situation to Polly and Shalleka [...] and asked whether there was any chance of a stove being installed during our enforced timescale. A survey was arranged for that week and Mick agreed that he would do his utmost to ensure that installation could be carried out. As promised, Alex and Tyler arrived on 18 December and began the installation, which was completed two days later. [...]

Needless to say, the installation was carried out efficiently and with no mess at all and we are absolutely delighted with our new stove and the difference it has made to our formerly cold north facing room.

Please pass on our heartfelt thanks to everyone in your company who has helped us over the last month.

We have already recommended your company to a friend in West Haddon (who has booked a survey) and we will continue to wave the Woodburner Workshop banner. [...] we will be back in touch regarding replacing our other stove, which will hopefully be a hell of a lot less complicated and involve no scaffolding whatsoever!!

Thank you again and we wish you all continued success.

Yours sincerely
Neil and Lindsay - West Haddon
All of the staff at Woodburner Workshop lived up to my expectations; they were all extremely helpful and professional.
In particular I would like to thank Polly for patient and knowledgeable advise, without which we might have been left floundering.
Mick, who provided technical assistance and practical help. Brendan and Joe, who carried out our installation were polite, clean and highly skilled in their work; especially on our chimneys.

Thank you all,

Stuart
Stuart Kirk - Kennilworth
All the people were excellent and very professional in the installation of our wood burning stove.
Thank you especially to Polly, Mick, and Brendan and Joe.
Mr. Poncelet - Shearsby
Dear All,

Just a quick note to thank you for your excellent service and customer service for our instillation of our new dru gas fire.

We tried to work with a number of local companies near to us, and really could not find anyone who offered the service that you have done.

Your installers were great and office staff (our main point of contact was Polly) was great.

A pleasure to do business with such an efficient company!

I’ll send you some photos once work is complete.

Regards

Simon Ryder CeMap CeRER
Simon Ryder - Abbots Langley, Middlesex

Just a little note to say thank you for all your hard work in installing our lovely new log burner, we are so pleased with it, you are all a credit to the company and it was a pleasure to meet you, we just hope we kept you topped up with enough tea and biscuits,

thanking you
John and Karin

15/07/15
John and Karin - Wigston Magna
Dear Polly,

Further to our discussion, this morning on the telephone, please see attached photos, sorry they are not brilliant quality.

I would just like to say how pleased we are, with the end product and the process that we have been through.

Right from the day I walked into the show, the customer service has been exemplary, from Mick carrying out the initial survey, to discussion makes and models and why this model not that model or why that model/make not this one to Matt and Joe doing the work on opening up the chamber to rendering the sides and put the brick fascias on the rear to Brendan and Joe putting the lining down the chimney, installing the stove to lighting it. Each of them were polite courteous and always on time and willing to answer my questions re why things were done in that way. The area was left clean and tidy each evening. We would recommend you to anyone considering opening up a chimney and installing a woodburning stove, we can't thank you enough and we are now looking forward to being able to use it, considering we had been thinking about doing this for about 3 years we both wish we had done it sooner!

Fiona and Alan Weston

21 08 2015
Fiona and Alan Weston - Fleckney
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